Feedback and complaints
UACIL welcomes any comments or complaints in relation to the services we provide. It helps us to identify anything that we do well, or need to improve.
These services include the activities of Accredited Bodies.
UACIL ensures that Accredited Bodies are taking action against complaints in a timely manner.
How do I make a complaint?
Complaints can be submitted through mail or email or fill below form.
You will receive an acknowledgement of your complaint within 15 working days if your comment or complaint is valid.
Your comment or complaint will be investigated and you will be informed of what action has taken place to all concerned. You will receive feedback on a regular basis until a complaint is resolved.